Comments on: Ask Sarah http://short.superbreak.com Short Breaks from Superbreak Wed, 08 Feb 2012 20:23:13 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Janine http://short.superbreak.com/ask-sarah/#comment-193 Janine Thu, 19 May 2011 12:03:17 +0000 http://short.superbreak.com/?page_id=408#comment-193 Thanks for that, Sarah, that's a big help. What a great facility this blog is for people like me who don't like spending ages on computer searches. Thanks again. x Thanks for that, Sarah, that’s a big help. What a great facility this blog is for people like me who don’t like spending ages on computer searches. Thanks again. x

]]> By: Sarah http://short.superbreak.com/ask-sarah/#comment-191 Sarah Thu, 19 May 2011 08:28:55 +0000 http://short.superbreak.com/?page_id=408#comment-191 Hi Janine, thanks for getting in touch. We have a couple of hotels in Southampton that offer one night stay and car parking. If you were looking for a night before you travel and then parking as well as an additional night after the cruise, you would need to make 2 bookings. You would book one with the night you want to arrive which would include your parking then one with out parking for your return. Some of the best we have are the Hilton Southampton with 14 days parking is one of our most popular ones as is the De Vere Grand Harbour which offers parking from 8-28 days! Hopefully this helps you but if you need any more help don’t hesitate to get in touch with our call centre on 0871 221 3344, they will be more than happy to price some hotels up for you :) Hi Janine, thanks for getting in touch.

We have a couple of hotels in Southampton that offer one night stay and car parking. If you were looking for a night before you travel and then parking as well as an additional night after the cruise, you would need to make 2 bookings. You would book one with the night you want to arrive which would include your parking then one with out parking for your return. Some of the best we have are the Hilton Southampton with 14 days parking is one of our most popular ones as is the De Vere Grand Harbour which offers parking from 8-28 days!

Hopefully this helps you but if you need any more help don’t hesitate to get in touch with our call centre on 0871 221 3344, they will be more than happy to price some hotels up for you :)

]]> By: Janine http://short.superbreak.com/ask-sarah/#comment-183 Janine Mon, 16 May 2011 16:49:36 +0000 http://short.superbreak.com/?page_id=408#comment-183 Hi - any deala on Southampton pre- and post-cruise hotel/parking? Hi – any deala on Southampton pre- and post-cruise hotel/parking?

]]> By: Sarah http://short.superbreak.com/ask-sarah/#comment-161 Sarah Mon, 09 May 2011 08:31:03 +0000 http://short.superbreak.com/?page_id=408#comment-161 Great idea Laurence! Unfortunately we are up against the same thing as you. We also struggle to get availability with the hotels that far in advance. Especially now the Olympics have been announced, our contracting team are working incredibly hard to negotiate rates and room allocations from all our London hotels so hopefully we should have something soon! We contract all of our hotels on a yearly basis so at the moment for example you can only book until April 2012 but we are uploading new hotel availability every day. If you are on Twitter @superbreak or Facebook I would follow our feeds because as soon as we have confirmed rooms over the Olympic period we will announce them on there. Sorry I couldn’t be more help at this time! But we will do our best when we have the rooms to get you exactly what you are looking for. :) Great idea Laurence!

Unfortunately we are up against the same thing as you. We also struggle to get availability with the hotels that far in advance. Especially now the Olympics have been announced, our contracting team are working incredibly hard to negotiate rates and room allocations from all our London hotels so hopefully we should have something soon! We contract all of our hotels on a yearly basis so at the moment for example you can only book until April 2012 but we are uploading new hotel availability every day.

If you are on Twitter @superbreak or Facebook I would follow our feeds because as soon as we have confirmed rooms over the Olympic period we will announce them on there. Sorry I couldn’t be more help at this time! But we will do our best when we have the rooms to get you exactly what you are looking for. :)

]]> By: Laurence http://short.superbreak.com/ask-sarah/#comment-144 Laurence Thu, 28 Apr 2011 09:26:22 +0000 http://short.superbreak.com/?page_id=408#comment-144 Hi Sarah, great idea to have this blog. I am looking for a simple hotel or b and b for myself and 2 children for the Olympics- yes it's that time. I can book the rooms but the majority of hotels do not have the facility to book more than 1 year ahead! This has always been like this -same with the airlines- so why don't you start a campaign to change it! Everything is computerised so why can't i book 2 or more years before. As long as i pay why should the company care? Meanwhile can you find me a hotel next to Earls Court 1st August 2012 and 2-6 August next to Greenwhich Park and 6-8th August next to Olympic Park. Good luck! Hi Sarah, great idea to have this blog. I am looking for a simple hotel or b and b for myself and 2 children for the Olympics- yes it’s that time. I can book the rooms but the majority of hotels do not have the facility to book more than 1 year ahead! This has always been like this -same with the airlines- so why don’t you start a campaign to change it! Everything is computerised so why can’t i book 2 or more years before. As long as i pay why should the company care?
Meanwhile can you find me a hotel next to Earls Court 1st August 2012 and 2-6 August next to Greenwhich Park and 6-8th August next to Olympic Park.

Good luck!

]]> By: Sarah http://short.superbreak.com/ask-sarah/#comment-142 Sarah Mon, 28 Feb 2011 09:21:31 +0000 http://short.superbreak.com/?page_id=408#comment-142 Hi Hazel thanks for letting us know it's not working for you. I will send you an email with the form in if you would like to fill it in, we have our web team looking into the fault now so hopefully that won't happen again. :) Hi Hazel thanks for letting us know it’s not working for you. I will send you an email with the form in if you would like to fill it in, we have our web team looking into the fault now so hopefully that won’t happen again. :)

]]> By: hazel findlay http://short.superbreak.com/ask-sarah/#comment-141 hazel findlay Sat, 26 Feb 2011 22:27:02 +0000 http://short.superbreak.com/?page_id=408#comment-141 the survey we've been sent by e-mail doesnt appear to work. 3 seperate times we have filled it in completely, for it to then come up with an error saying the 'there hsa been an error, and could we please try again later' the survey we’ve been sent by e-mail doesnt appear to work. 3 seperate times we have filled it in completely, for it to then come up with an error saying the ‘there hsa been an error, and could we please try again later’

]]> By: Sarah http://short.superbreak.com/ask-sarah/#comment-140 Sarah Wed, 23 Feb 2011 10:24:17 +0000 http://short.superbreak.com/?page_id=408#comment-140 Hi Graham, Thank’s for your question, due to the amount of hotels in the Holiday Inn chain we are unable to work with them all and despite working with a huge majority of them, on this occasion the Holiday Inn & Resort in Nice is one that isn’t contracted with Superbreak. We do however have a good selection of hotels in Nice that you can use your Superbreak Vouchers to book. If you have any questions about any of the hotels our reservations department will be more than happy to help, you can call them on 0871 221 3344 Hope this helps Sarah :) Hi Graham,

Thank’s for your question, due to the amount of hotels in the Holiday Inn chain we are unable to work with them all and despite working with a huge majority of them, on this occasion the Holiday Inn & Resort in Nice is one that isn’t contracted with Superbreak. We do however have a good selection of hotels in Nice that you can use your Superbreak Vouchers to book. If you have any questions about any of the hotels our reservations department will be more than happy to help, you can call them on 0871 221 3344

Hope this helps

Sarah :)

]]> By: Sarah http://short.superbreak.com/ask-sarah/#comment-139 Sarah Wed, 23 Feb 2011 09:56:32 +0000 http://short.superbreak.com/?page_id=408#comment-139 Hi Alison, Thanks for getting in touch, we don't currently have a brochure for the Eurostar and as it is such a new product for us it isn't available to book online. What I would suggest before you call our reservations team is browsing through our hotels in Paris http://www.superbreak.com/paris-hotels-PA2.htm as this will help you decide where you would like to stay and give you some ideas on what days you would like to go. Hope this helps Sarah x Hi Alison,

Thanks for getting in touch, we don’t currently have a brochure for the Eurostar and as it is such a new product for us it isn’t available to book online. What I would suggest before you call our reservations team is browsing through our hotels in Paris http://www.superbreak.com/paris-hotels-PA2.htm as this will help you decide where you would like to stay and give you some ideas on what days you would like to go.

Hope this helps

Sarah x

]]> By: alison scott http://short.superbreak.com/ask-sarah/#comment-138 alison scott Tue, 22 Feb 2011 18:12:56 +0000 http://short.superbreak.com/?page_id=408#comment-138 Hi Sarah, I am intrested in the eurostar 2 night breaks, is there a brochure available for me to look at before I ring the reservations team as I prefer to browse before I book. Thanks, Alison Hi Sarah, I am intrested in the eurostar 2 night breaks, is there a brochure available for me to look at before I ring the reservations team as I prefer to browse before I book.
Thanks,
Alison

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